Frequently Asked Questions
1. What home healthcare services does Buurtzorg India provide?
We offer comprehensive home care, including nursing services, palliative care, elder care, physiotherapy, and mental health teleconsultation—delivered by trained professionals following Dutch-standard clinical protocols.
2. Are your nurses and caregivers certified and background-verified? Yes, all our nurses and caregivers are professionally trained, medically certified, and thoroughly background-verified for your safety and peace of mind.
3. How quickly can I start receiving care at home? In most cases, care begins within 24 hours of assessment. Our team conducts a quick evaluation and matches you with the most suitable caregiver or nurse.
4. Is 24x7 home care available? Yes. We provide round-the-clock nursing or attendant care for patients who require continuous support, including overnight stays and emergency coordination.
5. Do you offer physiotherapy for post-surgical or stroke recovery? Absolutely. Our certified physiotherapists specialize in home-based rehab for post-surgical, orthopedic, stroke, and geriatric patients with tailored recovery plans.
6. Can I request remote health monitoring for my elderly parent? Yes, our subscription-based elder care includes regular vitals monitoring, wellness check-ins, and alerts—ideal for families living away from aging parents.
7. Do you provide palliative care for cancer or terminal illness? Yes. We offer palliative support for pain management, cancer rehab, and emotional comfort—designed to maintain dignity and improve quality of life at home.
8. How do I book a service or speak to a care advisor? Call 1800 889 2005 or fill up our CONTACT US form on our website. You can also request a callback or connect instantly via WhatsApp for quick assistance.
9. How do I pay ? Do I need to pay any advance? All payments are against invoices generated by the system only. There are multiple payment modes like NEFT, UPI, cheque and Cash. However, to maintain transparency, BUURTZORG prefers non cash transactions. There are no advances to be paid during the onboarding of patients.
2. Are your nurses and caregivers certified and background-verified? Yes, all our nurses and caregivers are professionally trained, medically certified, and thoroughly background-verified for your safety and peace of mind.
3. How quickly can I start receiving care at home? In most cases, care begins within 24 hours of assessment. Our team conducts a quick evaluation and matches you with the most suitable caregiver or nurse.
4. Is 24x7 home care available? Yes. We provide round-the-clock nursing or attendant care for patients who require continuous support, including overnight stays and emergency coordination.
5. Do you offer physiotherapy for post-surgical or stroke recovery? Absolutely. Our certified physiotherapists specialize in home-based rehab for post-surgical, orthopedic, stroke, and geriatric patients with tailored recovery plans.
6. Can I request remote health monitoring for my elderly parent? Yes, our subscription-based elder care includes regular vitals monitoring, wellness check-ins, and alerts—ideal for families living away from aging parents.
7. Do you provide palliative care for cancer or terminal illness? Yes. We offer palliative support for pain management, cancer rehab, and emotional comfort—designed to maintain dignity and improve quality of life at home.
8. How do I book a service or speak to a care advisor? Call 1800 889 2005 or fill up our CONTACT US form on our website. You can also request a callback or connect instantly via WhatsApp for quick assistance.
9. How do I pay ? Do I need to pay any advance? All payments are against invoices generated by the system only. There are multiple payment modes like NEFT, UPI, cheque and Cash. However, to maintain transparency, BUURTZORG prefers non cash transactions. There are no advances to be paid during the onboarding of patients.
